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Terms and Conditions
WEBSITE TERMS AND CONDITIONS
USE AND COLLECTION OF INFORMATION – When you submit a holiday query to us by email, we will ask you to provide us with some personal information, such as your name, email address, street address, phone number and the names and ages of those travelling with you. We may collect additional information about you from e-mails or other correspondence that you send to us and we may also collect information about your usage of our Website.
For the purpose of providing you with our services, including your flight, holiday, transport, insurance, we may provide your information to our service providers (who could be located outside the UK/EEA). We may also disclose your information to companies who process your order on our behalf, some of whom are outside the UK/EEA.< /li>
Your information will enable us to supply to you the information, products or services that you have requested when accessing our Website. We may use your information for the purposes of providing you with our services, customer care, improving our service to you, assessing customer purchasing preferences, credit checking and debt collection. We may need to disclose your information to public authorities for immigration, customs, security or anti-terrorism purposes, if requested by them or required by law.
We may contact you by post or, if you have given us the appropriate details, by telephone, SMS text message or by e-mail in respect of your order and, if you have opted-in, in respect of any special offers we may have available. You may unsubscribe from receiving marketing communications from us at any time.
If we enter into a joint venture with, or we are sold to, or merged with another business entity or our assets are purchased by another company, your personal information may be disclosed to our new business partners or owners and used for the same purposes for which we use them. Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information that you provide to us without your consent.
We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or to locate anyone posting any defamatory, obscene or otherwise illegal material onto our Website. We may also disclose information to protect us in respect of legal or contractual obligations.
STORAGE OF INFORMATION – The information you provide to us will be held on our computers. We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure.
We will only retain your information for a reasonable period or for so long as either you or legislation permits. We reserve the right to retain certain of your personal information for a period of 5 years from the date of your last interaction with us via our Website as we may need to access historical information for business reporting purposes.
If your personal information changes or you find that any of the information that we hold about you is inaccurate, please advise us of the relevant changes as soon as possible by e-mailing us at mailing us at email@example.com and clearly stating the changes that you require.
Contact all comments, queries and requests relating to our use of your information are welcomed and should be e-mailed to us at firstname.lastname@example.org
GENERAL – You may only use this Site if you are above 18 years old and that you possess the legal right and capacity to use this Site in accordance with these Terms and Conditions. All information contained in this Site is either our property or we have acquired right to use such information on the Site. You are not allowed to use any information from this Site for commercial purposes other than your proposed or actual bookings or other business relations with us, unless you have our prior written consent. In any case you should not monitor or copy any information contained in this Site or link to this Site, or cause an overload, or send any malicious software to the Site or its users.
WEB SERVICES – These Terms and Conditions regulate the use of our Site and the Web Services. Prices, restrictions and availability of the Service Arrangements may change without notice and bookings are subject to applicable taxes and fees. Unless otherwise agreed or specified, we do not charge users any fee for the provision of Web Services.
You agree and acknowledge that:
- You cannot transfer any of the rights or obligations arising from these Terms and Conditions;
- You may only retrieve, display, save or print individual pages of our Site in connection with your booking or proposed booking of any Service Arrangements;
- You must not otherwise copy, place on a server, distribute or sell any of the information contained in the Site;
- We provide you with the Web Services, as set out in the Terms and Conditions, via our online research, availability and accommodation system;
- When you proceed with a booking you are bound by our general booking conditions listed in this Site, together with any additional terms applicable to the specific Service Arrangements which you have booked;
- You agree to indemnify us, including our officers and agents from and against any and all liabilities, expenses, legal and attorney’s fees and damages arising out of claims resulting from your mis-use of the Site and/or any material you post to or transmit through the Site or its servers;
- Suggestions and/or our star rating express our management’s opinion and are not the official rating of each hotel;
- We make all reasonable efforts to provide you with accurate and updated information; however, we do not warrant that information contained in the Site is accurate and updated;
- The booking facilities of this Site shall be used for the sole purpose of making legitimate bookings or purchases for you or for another person for whom you are legally authorised to act. You understand that abuse of the booking facilities of the Site may result in your being denied access to such facilities and the Site;
- You must not utilise “spiders”, “scraping” or similar automated means for the purpose of collecting data from our website and and using the collected data on comparative or aggregation sites
- You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Site.
VIRUS – We do not guarantee that the Site will be free of viruses and will not be liable for any loss or damage caused by any virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it. You are responsible for configuring your information technology, computer programmes and platform in order to access the Site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which our site is stored or any server, computer or database connected to the Site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
LIMITED OF LIABILITY – This Site is provided on an ‘as is’ basis. Given the complexity and vulnerability of the use of the Web, we do not guarantee the accuracy nor the availability or timeliness and completeness of this Site.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied. We are not liable to any user for any direct or indirect damages, whether in contract, tort (including negligence), breach of statutory duty, or otherwise that you might suffer from the use or from your inability to use this Site or the use of or reliance on any content displayed on our Site. In particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings, business opportunity, goodwill or reputation; or for any indirect or consequential loss or damage.
In cases where our Site contains links to Sites of our agents or others, we are not responsible for either their availability, accuracy, performance or any action that might cause any damage to you. Links and access to these Sites are provided for your convenience only.
We do not give any undertaking as to whether any particular Services Arrangement will be able to cater for those who require special diets nor do we give any undertaking as to the suitability of properties for disabled clients. If any member of a party requires a special diet or suffers from a disability, appropriate checks should be made before booking to establish that the property chosen is suitable.
We do not warrant that your use of the Web Services will be uninterrupted or error-free, and we are not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and you acknowledge that the Web Services may be subject to limitations, delays and other problems inherent in the use of such communications facilities.
CURRENCY CONVERTER – From time to time, we may make available a currency converter in this Site. Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. Check the date on the Currency Converter for the day that currency was last updated. NHL, its affiliates, and/or their suppliers do not warrant or guarantee the accuracy of any information provided by the Currency Converter. When using this information for any financial purpose, you should consult a qualified professional to verify the accuracy of the currency rates. You must not resell, redistribute, and/or use of this information for commercial purposes.
ALTERATIONS TO THIS AGREEMENT – We reserve the right to amend these Terms and Conditions (and also the Site) as we see fit. You are encouraged to check our Site from time to time for any changes in the Terms and Conditions as they are binding on you when you use the Site.
GENERAL – If any of the provisions set out in these Terms and Conditions are deemed to be invalid by any court having competent jurisdiction, the invalidity of that provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
Failure or delay by us or you to exercise any right or remedy under these Terms and Conditions does not constitute a waiver of that right or remedy and will not mean that we will automatically waive any later default by you.
These Terms and Conditions will not be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to the agreement.
GOVERNING LAW AND JURISDICTION – These Terms and Conditions shall be governed by the law of the United Kingdom. All disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the following courts:
Where you are an individual acting as a consumer, the courts of England and Wales, or another country of the European Union where you are domiciled; or
COPYRIGHT AND TRADEMARKS – All graphics, logos and content Copyright Northern Holidays Ltd ©2009, All contents of this Web Site are either registered trademarks of Guesthotels.co.uk and/or its affiliates or trademarks licensed to Guesthotels.co.uk and/or its affiliates. Other product and company names mentioned herein may be the trademarks of their respective owners.